level one desktop support
What if you have ton of work to complete and your Desktop starts acting weird, of course it's going to affect your work.....??
Desktop issues like weird error messages, hang ups and freezing of application can be easily fixed remotely. Our PC support service covers current application support that provide the backbone of most office work. Desktop Support Service does not just cover the standard day to day issues users encounter but also covers the entire administration of the network. This new user creation, applying specific folder permissions and all of the other tasks a System Administrator would be expected to deal with.
Remote PC Repair Services includes:
- Setup and installation of various desktop application
- Performance optimization
- Diagnosing and troubleshooting various issues
- Security services
- Data backup and restore
round the clock support
we are available 24/7, so you don't have to worry about the time. Any time you need, you can count on us.
quick responce time
for every ticket that we receive, an initial response is provided within 30 minutes. We commit ourselves to resolve 90% of the issues within 6 hours.
you will have a dedicated Account Manager who will be your main point of contact and responsible for the success of your operations. And all services are documented, contracts are well maintained, organised and clear. We leave no space for ambiguity.
qualified expert support
with US, you can be sure to get access to the best breed of development & support engineers. All of our team members are well trained and highly qualified.
are shrinking budgets, expensive workforce and never ending demands of customers driving your performance stats haywire?
outsourcing is somewhat inevitable these days. The only concern for the companies is to identify the correct outsourcing partner.